Know what to do next.

An actionable guide for choosing research, design, validation, and implementation methods based on what your team knows today and what it still needs to learn.

Tracks
2
Stages
3
Methods
33
Resources
66

Find your starting point.

01The framework

Research and Implementation

Methods has two tracks based on how well your team understands the problem and potential solutions. Where you start depends on what you know, not where you are in a project.

Scope Unknown

Research Track

Use when the problem, user needs, or solution approach still require discovery.

View full track — Research Track

Scope Known

Implementation Track

Use when the problem and requirements are understood and you are ready to design, validate, and build.

View full track — Implementation Track

Non-linear by design.

These activities represent recommended paths, not a rigid waterfall.

  • Move backward when new uncertainty emerges

  • Skip steps when sufficient evidence exists

  • Move between tracks as your understanding evolves

02Approach

Methods Principles

  1. Reduce uncertainty
  2. Choose the appropriate method
  3. Understand what you need
  4. Perform the work
  5. Capture evidence
  6. Decide what comes next

03All 33 methods

Framework Overview

Both tracks support non-linear progress. You can move backward, skip steps when evidence exists, or return to research when new uncertainty emerges.

04Explore

Explore Methods